HAVE QUESTIONS OR NEED HELP?
Check out the FAQ below for answers to some commonly asked questions. If you can’t find the answer you’re looking for, simply get in touch with our friendly team members who are always happy to assist.
770.742.9951 | Ticketwork365@gmail.com
Frequently Asked Questions
How are ticket prices determined?
Ticket Work 365 list our ticket prices at the current market price. These prices are determined by a range of factors, such as supply and demand, buyer membership fee's, or seat locations. For these reasons the ticketing price are subject to change at anytime. They may be higher or lower than the price printed on the ticket(s), which is known as "face value".
The name on my ticket is not mine. Will I have issues at my event?
The name on a customer's ticket will be the name of the original purchaser. Therefore, your name will not be on the ticket purchased through our website. However, please note that the name on the tickets will not affect your ability to access the event. The most important aspect is that the bar code on the tickets scans when entering the event.
Will I get a refund if my event is rained out, postponed, or rescheduled?
We are only able to refund for events that are officially cancelled by the venue, team or performer, not rescheduled.
Do I get a refund upon event cancellation?
Upon an official cancellation you will receive a refund for your tickets. If we discover that your event has been officially cancelled, we will notify you as soon as possible with nexts steps on issuing you a refund.
Once I complete my purchase, when do I get my tickets?
Once tickets are purchased, your tickets will be delivered through Ticketmaster transfer or (Hard Tickets) next day UPS.